Frequently Asked Questions
Everything you need to know about our premium socks and gentlemanly service.
What makes London Sock Company products unique?
We use the finest materials, including Scottish Lisle Cotton and Merino Wool, combined with traditional craftsmanship to ensure exceptional comfort, vibrant colors, and long-lasting durability.
How do I choose the right size?
Our socks are available in sizes Small, Medium, and Large. Generally, Medium fits UK sizes 7.5 to 11.5, while Large fits UK sizes 12.5 to 14.5. Please refer to our detailed Size Guide on the product pages for international conversions.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Standard UK delivery typically takes 2-3 business days, while international shipping can take 5-10 business days depending on the destination.
What is your return and exchange policy?
We offer a 28-day return policy for all unworn and unwashed items in their original packaging. Simply use our online portal to generate a return label.
How should I care for my luxury socks?
To maintain the quality and fit, we recommend washing your socks at 30°C and avoiding the tumble dryer. Always wash dark colors separately.
Do you offer a subscription service?
Yes, our Sock Club allows you to receive a curated pair of socks every month. You can manage your preferences, skip a month, or cancel at any time through your account dashboard.